Klassic Limousine, Inc. BBB Business Review


Questions to Ask Before Booking Black Car Services

Luxury Limousine Services
July 11, 2021

People often think that black car services are meant for the upper-class members of society and are only used by celebrities, businesses executives, and VIP’s. It is not true at all! Instead of reserving our exceptional fleet of American and European cars for a specific clientele, at Klassic Limousine, Inc, we offer black car services to all residents of Milwaukee so they can enjoy traveling to their special occasions in style and comfort. By maintaining competitive rates without compromising on quality, your ride to prom or your best friend's bridal shower is sure to be an enjoyable one with us!

However, if this is your first time booking black car services in Milwaukee, you should do your due diligence beforehand to ensure a comfortable and safe ride. Here are some essential questions to ask before you confirm your booking with any luxury limousine service.

Essential Questions to Ask Before Booking Black Car Services

1. How Are They Ensuring Passenger Safety During the COVID-19 Pandemic?

With the coronavirus still risking lives around the world, it is important to ensure that your luxury limousine service provider has been following all of the regulations recommended by the CDC. These include careful disinfection of the vehicles after every ride, wearing masks at all times, and having hand sanitizer available in the car. Be sure to ask them what other measures they are taking to ensure passenger safety during COVID-19.

2. What Are Their Hiring Protocols Like?

The next most important factor to consider is who will be driving you around. You need to make sure that the person behind the wheel is dependable and trustworthy before you get in the car with them. The best way to do it is by ringing up the customer service number of the black car services in Milwaukee and inquiring about their hiring protocols.

3. How Do They Screen and Train Drivers?

Professional luxury limousine services always ensure that they employ chauffeurs who have gone through extensive screening and background checks beforehand. Furthermore, these chauffeurs should be well-trained in their driving practices and regularly tested for drugs.

Amidst the COVID-19 pandemic, you should also ask whether your chauffeur has recently been tested for the virus and quarantined for a sufficient time period beforehand. Make sure they have been socially distancing themselves and following all the prevention protocols.

4. What Level of Insurance Do They Carry?

You should never book a black car service unless the company is fully insured, so your safety is “in no way compromised”. If you end up in an accident and are seriously injured, there will be no help from the company in covering your hospital expenses without insurance.

5. Are They Safeguarding Your Personal Information?

Before you can book your ride, you will be asked several personal questions including contact details and your pick-up/drop-off locations. All of the above is private information and the luxury limousine service should have strict measures in place to safeguard it. If left unprotected, this data can become a serious threat to you and your loved ones' safety.

So, always ask about their security protocols and what measures they have taken against potential data theft. Your black car service in Milwaukee should be using state-of-the-art credit systems to prevent security breaches.

6. What Payment Methods Do They Accept?

When you're choosing a black car service, you should always ask about their payment methods beforehand to ensure that it works out for you. Be it a credit transaction or cash, always be clear about payment methods from the start.

You should also remember to ask them about any security deposits required, what their cancellation charges are, and if they have a refund policy. Being well-informed can help you avoid any hidden charges from sneaking up.

7. Can They Provide References and Reviews?

Lastly, you will need reassurance that the black car service you use in Milwaukee is dependable and highly rated. The best way to go about it is to ask the company for references or reviews offered by reputable individuals or businesses who have previously acquired their services. Having personal and corporate references will offer you peace of mind, knowing you're putting your transportation needs in the hands of trustworthy service providers.